Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: April 17th, 2025

Known Issues

Reward track displays after every successful Lost City of Gold quest

Description: When completing a Lost City of Gold quest, the reward track will display every time instead of just the first three times or when a new reward is available to claim.

Status: We are investigating this issue.

Some Guilds cannot view their event ranking on leaderboards

Description: Some Guilds report not being able to view their ranking on event leaderboards and instead being erroneously prompted to first participate in the event.

Status: We are investigating this issue.