Known Issues
A list of commonly reported or critical issues and their current status.

Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: November 10th, 2026

Known Issues

Hero and Champion portraits can appear darkened or dimmed

  • Status: This issue is being investigated.

  • Description: When playing specifically on the 26.11.1 version of the game (which is running the new technical assets system), character portraits can occasionally appear darkened.

A crash can occur when in the Caravan management menu while the day cycle ends

  • Status: This issue is being investigated.

  • Description: If the player is in the Caravan management menu (formerly called the mini-game menu) when the day cycles during the event, a crash can occur. A restart of the game will resolve any locked player states.

  • Workaround: We recommend not being in the Caravan management menu when the day cycles.


The equip from market button in the hero equipment menu does not function

  • Status: This issue is fixed in the 26.11.1 update.

  • Description: When attempting to use the Equip from Market button in the hero equipment menu, the market does not open and the button functionally does nothing.