Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: May 2nd, 2024

Important Notices

Regarding Event Placement Rewards

You must log in a recommended 12 hours before the start of the next major guild/solo event (King's Caprice, Tower of Titans, Dragon Invasion, Lost City of Gold) to claim your event placement rewards (titles, badges, etc) otherwise your opportunity to claim them may be lost.

This is an unfortunate limitation at the moment that we hope to improve upon in the future, however it involves a significant refactoring of the system and is not a priority at this time. Please share this information with your fellow guildmates and players.

Known Issues

Enchantments have increased stat values

• Status: This issue is resolved in a future update.

• Description: Enchantments have had their stat values unintentionally increased with the release of the 16.0 update.

Quests with a miniboss result in short preview of battle scene when Battle Speed is set to "Full Skip"

• Status: This issue is resolved in a future update.

• Description: When Battle Speed is set to "Full Skip", quests that trigger a miniboss will not properly display the battle scene replay and will instead display an empty battle scene for a few seconds.

Some menus will improperly render

• Status: This issue is resolved in a future update.

• Description: Some menus such as item details or player profiles will sometimes partially render or appear blurred.

• Workaround: Switch your display mode from portrait to landscape or vice versa.