Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: January 22nd, 2025

Important Notices

Regarding Event Placement Rewards

You must log in a recommended 12 hours before the start of the next major guild/solo event (King's Caprice, Tower of Titans, Dragon Invasion, Lost City of Gold) to claim your event placement rewards (titles, badges, etc) otherwise your opportunity to claim them may be lost.

This is an unfortunate limitation at the moment that we hope to improve upon in the future, however it involves a significant refactoring of the system and is not a priority at this time. Please share this information with your fellow guildmates and players.

Known Issues

Broken or Blank Offer Dialogues

Description: For some players, when Katarina comes into the Shop to offer the latest seasonal offers, a broken or empty dialogue box will appear and is not dismissible. A restart of the game is required to continue playing until the issue resurfaces.

Status: This issue is being investigated.

18.2 Update not available on Epic Games Store

Status: Resolved. The update is now available for download on Epic Games Store.