Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.
Last Updated: September 29th, 2025
Known Issues
After selling an Idol, customers may "slide" out of the shop
Description: After selling an Idol item to a customer, that customer may A-Pose out of the shop and appear to slide across the floor.
Status: This issue is being investigated.
King's Caprice favor tracker displays total favor instead of earned favor
Description: When claiming an item while the King's Caprice event is running, the favor tracker in the HUD will display the total favor instead of the favor you just earned. This is a display issue only.
Status: This issue is being investigated.
King's Caprice difficulty occasionally changes when viewing the rewards track
Description: Occasionally, when viewing the rewards track of the King's Caprice event, the difficulty and reward track displayed will be incorrect.
Status: This issue is being investigated and we are monitoring reports.