Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: May 20th, 2025

Known Issues

Furniture Skins for the Long Dragon furniture missing

Description: Furniture skins for the Long Dragon furniture do not appear in the Furniture Skins selection menu.

Status: This issue is fixed in an upcoming update.

Some messages erroneously appear as previously pinned and elevated to the top of chat

Description: When first checking the chat, a message will appear at the top of the chat box as previously pinned even when this message was not previously pinned.

Status: This issue is fixed in an upcoming update.

Guild Choice cannot be changed from Guild Settings

Description: Changing your Guild Choice from the Guild Settings menu does not function.

Workaround: Use the change Guild Choice function available in a Building's investment menu.

Status: This issue is fixed in an upcoming update.

Reward track displays after every successful Lost City of Gold quest

Description: When completing a Lost City of Gold quest, the reward track will display every time instead of just the first three times or when a new reward is available to claim.

Status: We are investigating this issue.

Some Guilds cannot view their event ranking on leaderboards

Description: Some Guilds report not being able to view their ranking on event leaderboards and instead being erroneously prompted to first participate in the event.

Status: We are investigating this issue.