Known Issues

A list of commonly reported or critical issues and their current status.

Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: October 8th, 2026

Known Issues

The Antique availability countdown is obstructed in the Collection Book

Status: This issue is being investigated.
Description: When in the Collection Book, the countdown timer to when an item is available as an Antique si obstructed by a UI element.

The Caravan Silver Emblems store is unavailable and daily gift can be claimed infinitely

Status: This issue was resolved with a server update.
Description: The daily Silver Emblem gift in the Caravan event store can be claimed an unlimited number of times by simply relogging into the game. We have disabled these event store offers for players that have not already surfaced it. Any Silver Emblems gained through this exploit will be removed and quantities will be reduced back to the expected values. Your Silver Emblems received from mail gifts or purchases will be unaffected.

Advanced Research no longer functions and cannot be interacted with

Status: This issue was resolved with the 26.10.1 hotfix.
Description: Players are unable to open or interact with the Advanced Research feature (the upgrade tree of bonuses for workers) and its bonuses no longer function.

A crash can occur when attempting to purchase items from Oscar, the Emerald Inn city worker

Status: This issue was resolved with the 26.10.1 hotfix.
Description: When attempting to purchase items from Oscar (the Emerald Inn city worker) in your Shop, a critical crash can occur that prevents further gameplay with shop visitors. We recommend not interacting with Oscar.

Energy rushing Special item fusions does not work

Status: This issue was resolved with the 26.10.1 hotfix.
Description: Players are unable to energy rush special item fusions, such as Ascension Shards, Skill Dice and Sigils.

Equip from Market from the Hero Equipment Screen does not function

Status: This issue was resolved with the 26.10.1 hotfix.
Description: When attempting to equip a hero from the market, the menu fails to populate with results.