Known Issues
A list of commonly reported or critical issues and their current status.

Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: September 3rd, 2024

Important Notices

Regarding Event Placement Rewards

You must log in a recommended 12 hours before the start of the next major guild/solo event (King's Caprice, Tower of Titans, Dragon Invasion, Lost City of Gold) to claim your event placement rewards (titles, badges, etc) otherwise your opportunity to claim them may be lost.

This is an unfortunate limitation at the moment that we hope to improve upon in the future, however it involves a significant refactoring of the system and is not a priority at this time. Please share this information with your fellow guildmates and players.

Known Issues

Party Presets feature functions abnormally or unexpectedly

  • Status: This issue is being investigated.

  • Description: General wonkiness or unexpected behavior is observed when using or attempting to use party presets, such as wrong teams or the wrong amount of heroes being populated in quest parties.

Visuals of the surcharge energy cost value are not easier to read as described in release notes

  • Status: The release notes erroneously listed this as changed in the 17.2 release; it is instead slated for a future update.

Collection Book stats do not properly take Enchantments into account

  • Status: This issue is fixed in the 17.3.0 release.

  • Description: Enchantments are no longer properly considered for the "Blueprints Owned" stat in the Collection Book or when the "Owned blueprints only" toggle is disabled.

An option to craft an enchantment does not appear on the "Missing requirements" menu

  • Status: This issue is fixed in the 17.3.0 release.