Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.
Last Updated: September 18th, 2025
Known Issues
Quest Areas fail to appear in the Quests menu
Description: When opening the Quests menu, some or all quest areas will fail to properly display.
Status: This issue is being investigated.
Workarounds: For Dragon Invasion, use the Dragon Invasion button in the main HUD to send your quest. For all other quests, using any of the sorting options in the Quests menu will temporarily display all quest areas again.
An exit button is missing from the Tower of Titans menu in Portrait mode
Description: When viewing the Tower of Titans event track while in Portrait mode, no exit button is present to allow you to exist the menu. This requires you to close and re-open the game to continue playing.
Status: This issue is being investigated.
King's Caprice favor tracker displays total favor instead of earned favor
Description: When claiming an item while the King's Caprice event is running, the favor tracker in the HUD will display the total favor instead of the favor you just earned. This is a display issue only.
Status: This issue is being investigated.
King's Caprice favor tracker displays total favor instead of earned favor
Description: When claiming an item while the King's Caprice event is running, the favor tracker in the HUD will display your total favor instead of the favor you just earned. This is a display issue only.
Status: This issue is being investigated.
King's Caprice difficulty occasionally changes when viewing the rewards track
Description: Occasionally, when viewing the rewards track of the King's Caprice event, the difficulty and reward track displayed will be incorrect.
Status: This issue is being investigated and we are monitoring reports.
Event Contribution Requirement Pop-Ups no longer display
Description: When attempting to claim a reward you do not meet the contribution requirements for, the expected behavior of a contribution requirement pop-up displaying does not occur.
Status: This issue is being investigated.