Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.
Last Updated: July 15th, 2024
Important Notices
Regarding Event Placement Rewards
You must log in a recommended 12 hours before the start of the next major guild/solo event (King's Caprice, Tower of Titans, Dragon Invasion, Lost City of Gold) to claim your event placement rewards (titles, badges, etc) otherwise your opportunity to claim them may be lost.
This is an unfortunate limitation at the moment that we hope to improve upon in the future, however it involves a significant refactoring of the system and is not a priority at this time. Please share this information with your fellow guildmates and players.
Known Issues
Titan Spirit is missing audio
Status: This issue is fixed in a future update.
Artifact Components filter on the Market shows all Components
Status: This issue is being investigated.
Description: When using the Artifact Component filter in the Market, all components will erroneously appear in the results.
Chests filter on the Market shows all Components
Status: This issue is being investigated.
Description: When using a chest filter in the Market, all components will erroneously appear in the results.
Behemoth Spirit is missing from Market filters
Status: This issue is fixed in the 17.1.1 hotfix update.
Some menus will improperly render
Status: This issue is fixed in the 17.1.1 hotfix update.
Description: Some menus such as item details or player profiles will sometimes partially render or appear blurred.
Doubloons counter in Content Pass inconsistent
Status: This issue is fixed in the 17.1.1 hotfix update.
Description: When viewing the Content Pass reward track, the number of Doubloons currently obtained on the tracker and counter at the top will be inconsistent.