Important Note: This is not a full list of all known issues in Shop Titans. This list prioritizes commonly reported, critical or currently relevant issues. For official help with issues, please contact our support team using the in-game "Contact Us" button found in the Settings menu or our support site.

Last Updated: October 7th, 2024

Important Notices

Regarding Event Placement Rewards

You must log in a recommended 12 hours before the start of the next major guild/solo event (King's Caprice, Tower of Titans, Dragon Invasion, Lost City of Gold) to claim your event placement rewards (titles, badges, etc) otherwise your opportunity to claim them may be lost.

This is an unfortunate limitation at the moment that we hope to improve upon in the future, however it involves a significant refactoring of the system and is not a priority at this time. Please share this information with your fellow guildmates and players.

Known Issues

The Gold counter is not abbreviated and appears small

• Status: This issue is resolved in a future update.

• Description: The Gold counter in the HUD is no longer abbreviated and displays the full gold amount resulting in the text appearing at a smaller font size. This is unintended.

Items with a value over 10,000,000 are unintentionally rounded more aggressively

• Status: This issue is resolved in the 17.4.1 client update.

Party Presets feature functions abnormally or unexpectedly

• Status: This issue is resolved in the 17.4.1 client update.

• Description: General wonkiness or unexpected behavior is observed when using or attempting to use party presets, such as wrong teams or the wrong amount of heroes being populated in quest parties.